Privacy policy
Effective Date: July 2026
Last Updated: July 2026
At Perilla Egypt, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you place an order or contact us, we may collect information including:
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Information (if applicable)
- Payment Method
- Order Details
- Any information you provide when contacting customer support
How We Use Your Information
Your information is used to:
- Process and deliver your orders.
- Confirm your purchases.
- Provide customer support.
- Send shipping updates and order notifications.
- Process returns and refunds.
- Improve our website and customer experience.
- Prevent fraud and unauthorized transactions.
- Comply with legal obligations.
Payment Information
Perilla Egypt accepts:
- Cash on Delivery (COD)
- Visa Card Payments
- InstaPay
Online payments are processed through secure payment providers.
Perilla Egypt does not store your complete payment card details.
Sharing Your Information
We only share your information when necessary to provide our services.
Your information may be shared with:
- Shipping partners (such as Aramex)
- Payment service providers
- Government authorities when required by law
We never sell or rent your personal information to third parties.
Cookies
Our website may use cookies and similar technologies to:
- Improve website performance.
- Remember your preferences.
- Analyze website traffic.
- Enhance your shopping experience.
You may disable cookies through your browser settings, although some website features may not function properly.
Analytics & Advertising
To improve your experience and better understand how visitors interact with our website, Perilla Egypt may use analytics and advertising tools such as Google Analytics and Meta Pixel.
These tools may collect anonymous information about website usage through cookies and similar technologies. The information collected helps us:
Analyze website traffic and visitor behavior.
Improve website performance and user experience.
Measure the effectiveness of our marketing campaigns.
Deliver more relevant advertisements and promotions.
These tools do not provide us with access to your sensitive personal information.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
While we work to protect your data, no online system can guarantee complete security.
Your Rights
You may contact us at any time to:
- Request access to your personal information.
- Correct inaccurate information.
- Request deletion of your information where legally permitted.
- Ask questions about how your information is used.
Marketing Communications
We may occasionally send promotional emails, product updates, or special offers.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
Third-Party Links
Our website may contain links to third-party websites or social media platforms.
Perilla Egypt is not responsible for the privacy practices or content of external websites.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or the way your information is handled, please contact our customer support team through our official communication channels.
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Questions About Your Privacy?
We're committed to protecting your personal information. If you have any questions, our support team is here to help.
Effective Date: July 2026
Last Updated: July 2026