شروط الخدمة

Effective Date: July 2026
Last Updated: July 2026

Welcome to Perilla Egypt. By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

Website Use

You agree to use this website only for lawful purposes and in a manner that does not violate the rights of others or interfere with the operation of the website.

Perilla Egypt reserves the right to refuse service, suspend accounts, or cancel orders if any misuse, fraudulent activity, or violation of these terms is identified.

Product Information

We strive to ensure that all product descriptions, specifications, images, and prices displayed on our website are accurate.

However, minor differences in product colors or appearance may occur due to lighting, photography, or screen settings.

Perilla Egypt reserves the right to correct any errors, inaccuracies, or omissions without prior notice.

Pricing

All prices displayed on our website are listed in Egyptian Pounds (EGP).

Prices, promotions, and product availability may change without prior notice.

Orders

Submitting an order does not automatically guarantee acceptance.

All orders are subject to review and confirmation before shipment.

Perilla Egypt reserves the right to cancel any order if:

  • Product availability changes.
  • Incorrect pricing or product information is displayed.
  • We are unable to verify the order details.
  • The order cannot be confirmed after our confirmation process.

Payments

We currently accept:

  • Cash on Delivery (COD)
  • Visa Card Payments
  • InstaPay

Online payments are processed through secure payment providers.

Shipping

Shipping is handled according to our Shipping Policy.

Delivery times are estimated and may vary depending on the delivery location, courier operations, or circumstances beyond our control.

Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customers are responsible for reviewing the policy before placing an order.

Customer Responsibilities

Customers are responsible for:

  • Providing accurate personal and delivery information.
  • Reviewing and confirming order details before shipment.
  • Receiving the shipment at the provided delivery address.
  • Inspecting the order immediately after delivery.
  • Reporting damaged or incorrect products within the specified time stated in our Return & Refund Policy.

Intellectual Property

All website content, including text, graphics, logos, images, product descriptions, and other materials, is the property of Perilla Egypt or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

Perilla Egypt shall not be liable for delays, interruptions, or damages resulting from events beyond our reasonable control, including courier delays, natural disasters, technical issues, or governmental actions.

Our liability is limited to the maximum extent permitted under applicable law.

Force Majeure

Perilla Egypt shall not be responsible for any delay or failure to fulfill its obligations due to events beyond its reasonable control. These events may include, but are not limited to:

  • Natural disasters
  • Severe weather conditions
  • Government actions or regulations
  • Labor strikes or disputes
  • Transportation or courier disruptions
  • Technical failures or system outages
  • Any other unforeseen circumstances beyond our reasonable control

In such cases, Perilla Egypt will make reasonable efforts to resume normal operations and fulfill its obligations as soon as possible.

Privacy

Your use of our website is also governed by our Privacy Policy.

Changes to These Terms

Perilla Egypt reserves the right to update or modify these Terms & Conditions at any time.

Any changes will become effective immediately upon publication on this page.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent Egyptian courts.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team through our official communication channels.

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Have Questions About Our Terms?

If you need clarification regarding any of our policies or terms, our customer support team will be happy to assist you.

📩 Contact Us

Effective Date: July 2026
Last Updated: July 2026